Privacy Policy

1. Introduction

VIXION Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and other applicable Dubai regulations.

2. Data We Collect

We may collect and process the following data about you:

• Identity Data: Name, company name, and job title.
• Contact Data: Email address, phone number, and WhatsApp number.
• Project Data: Budgets, creative briefs, and project requirements.
• Technical Data: IP address, browser type, and interaction data via cookies.

3. How We Use Your Data

Your data is exclusively used to:

• Provide quotes, consultations, and media production services.
• Communicate via WhatsApp and email regarding project updates.
• Improve our website and service offerings.
• Comply with UAE legal and regulatory obligations.

4. WhatsApp Communications

By initiating a chat with us via WhatsApp, you consent to us storing your phone number and chat history for the purpose of client service and project management.

5. Data Retention & Security

We implement strict security measures to protect your personal data. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for (typically up to 12 months for inquiries, and longer for active clients as required by UAE tax and corporate law).

6. Your Rights

Under the UAE PDPL, you have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: info@vixion.studio
Address: Trion Office, Floor #503, Dubai, UAE